How it works

New options, same love

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    SHOP

    Choose your Spring faves, subscribe, select the frequency and save up to 35%. It’s that simple.

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    SCHEDULE

    Select a 3, 6 or 9 months package that suits your child. You can cancel your subscription anytime.

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    SHIP

    Enjoy free shipping only for subscription purchase in Singapore.

Exclusive everyday benefits

Convenient, no hassle, save time and money

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      EXCLUSIVE SUBSCRIBER SAVINGS

      Guaranteed at least 20% savings on every single subscription.

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      CANCEL ONLINE ANYTIME

      Rest easy knowing you can cancel your subscription online at any time for any reason.

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      FREE RETURNS

      Try our products for TRIAL purchase only. Return items for any reason within 30 days of your order ship. See FAQs for more details.

Common FAQs:

 

How does it work?

Our subscription offers the ease and convenience of having your favorite mosquito repellent patch or easy breathing vapour patch delivered direct to your door on a schedule that works best for you. You’ll save up to 35% off your items and pay once your order ships. Plus, free shipping

 

How do I subscribe?

Subscribing is easy; it can be done while browsing on a product page or our subscription page. To get started, simply select the Subscribe option for your desired product, select the period and check out as usual. Currently we only offer period of 3, 6 or 9 months of subscription.

 

What happens after I subscribe?

We will place your subscription orders automatically according to your selected product and you will only be billed on the day the order is processed. We will send you an email reminder 5 days before we send out your subscription order. You will also receive email notifications regarding other important information related to your subscription account, such as if your item is discontinued or out of stock, if you cancel your subscription, and confirmation when an order is placed successfully.

 

How do I cancel my subscription?

If you wish to cancel, you can do so online at any time in the Subscriptions section of My Account. Select ‘Cancel’ on the subscription you would like to cancel, followed by the reason why. You will receive a confirmation email when your subscription has been cancelled. 

 

Will I get back my money if I decide to cancel my subscription?

Yes, however we only offer prorated refund of unused months after 90-days.

 

Will i get back my money if i decide to cancel my subscription?

Yes, however we only offer prorated refund of unused months after 90-days.

 

- Scenario 1: if you subscribe for 3 months and cancel:

There will be no refund because we assume that you would have tried the refundable single pack (trial) before you went for the subscription model. We will also deliver 3 months of supply to you at one delivery, which includes free shipping.

 

- Scenario 2: if you subscribe for 6 months and cancel on the 4th month, we will refund the remaining payment based on the cheaper cost.

For example:
3 months @ $7.00 each.
6 months @ $6 each.
You pay $36 for six months, and if you cancel on the 4th month, we will refund the remaining of the 2 months (5th, 6th months) * $6 = $12, $4.50 less for the shipping costs incurred.

 

- Scenario 3: if you subscribe for 9 months and cancel on the 4th month, we will refund the remaining payment based on the cheaper cost.

3 months @ $7.00 each.
6 months @ $6 each.
9 months @ $5 each
You pay $45 for nine months, and if you cancel on the 4th month, we will refund the remaining of the 5 months (5th, 6th, 7th 8th, 9th month) * $5 = $25 less $4.50 for the shipping costs incurred.

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